Frequently Asked Questions

General Information

How long will I be on TRT?

Because the therapy changes and optimizes how your body produces testosterone, you will probably want to stay on this medication for the rest of your life.

How long after starting the meds will I feel a difference?

Some patients notice a difference during the first week. However, the body’s complete physiological response occurs around weeks six to eight.

Do you accept insurance?

No, but your insurance provider may cover your lab work.

Why is there a monthly fee if I don’t talk to the clinic every month?

We charge a monthly fee to give you full access to our services and providers, so you get quality care whenever you need it.

Do I have to enroll in a follow-up program?

A follow-up program is required to be a client with our office. We offer two options for payment, monthly and annually. The program covers your office/virtual visits, phone calls, emails, lab ordering/review as well as prescribing of medications. Blood tests and prescriptions are not included.

Lab Costs / Fees

How much does the lab work cost?

It depends on the number of tests you need and your insurance coverage. If you are private pay, we recommend you use Ulta Labs. They are about 75% less expensive than other labs. A full panel costs around $200.

Where is blood testing done?

At any laboratory you choose.

How often are blood tests done?

Blood test follow up is required to be performed at the appropriate times. They are needed before you start (within 6 months), 2 months after starting medications (to check dosage) and then every 6 months for maintenance. If there are dosing changes made, you may need to have testing performed before the 6-month mark. This can be discussed with the provider.

Do you provide itemized invoices?

We cannot provide itemized or coded receipts/invoices for program payments. We can issue a receipt with a description such as “monthly payment for hormone program care and visits”, if requested.


How much do the prescriptions cost?

That depends on the number of prescriptions, which pharmacy you use, and if your insurance covers the medications. The GoodRx site can help you find the lowest prices and provide discount coupons.

Where are prescriptions filled?

The pharmacy of your choice.

How do follow-up sessions work?

To be a patient at our center, you must sign up for our follow-up program. The program has two payment options, $83 per month or a discounted price of $900 for the entire year. The program includes all phone calls, emails, visits, prescriptions, and monitoring of your blood levels. After the initial visit, we will follow up with you by phone in eight weeks to see how you are doing. Then, you must have a phone or email visit at least every six months or more frequently as needed to produce optimal results.   

Can I receive refills if I have a past due payment or a required blood test is late?

Program payments and blood work must be up to date to receive prescription refills. We know sometimes problems arise that can interfere, please contact our office so we may work with you. We do not want there to be any delay or lapses in your treatment.